PZ Cussons Nigeria Plc, the largest subsidiary of PZ Cussons, has enjoyed tremendous business success in Nigeria for over a century. No other consumer goods company possesses our heritage in Nigeria or understands its customers better than we do. Our approach to Nigeria, our customers, our consumers and to our business is designed to sustain us far into the future.
PZ Cussons Nigeria is recruiting Retail Manager
Job Title: Retail Manager
All Business Units - Lagos
The Role: Retail Manager (Grade 6)
The successful candidate will be required to:
- Meet sales target for the store.
- Ensure the compliance of standards for quality, customer service, health and safety and resolve all legal and security issues where necessary.
- Manage stock levels and make key decisions about stock control.
- Analyse sales figures/data, interpret trends to facilitate planning and forecast future sales volume to maximise profits.
- Manage stock levels and make key decisions about stock control.
- Ensure the compliance of standards for quality, customer service, health and safety and resolve all legal and security issues where necessary.
- Tour the sales floor regularly, speak with colleagues and respond to customers’ complaints or comments thereby resolving all urgent issues.
- Promote the organization locally by liaising with local businesses, newspapers and the community in general.
- Organize special promotions, displays and events.
- Monitor local competitors, market trends in the retail industry and create awareness of forth coming customer initiatives.
- Initiate changes to improve the business e.g. revising opening hours to ensure the store can compete effectively with the local market.
- Ensure adherence to the Retail Operations procedure manual.
- Update colleagues on business performance, new initiatives and other pertinent issues.
- Manage and motivate team to increase sales and ensure efficiency.
- Drive the effective co-ordination of staff including interview of potential hires training and development, conduct appraisals and performance reviews.
The Person:
The successful candidate will be required to possess:
- A B.Sc. degree in any Engineering discipline would be preferred.
- Excellent customer service, selling and Interpersonal skills.
- 3 -5 years sales management experience with electronics or home appliances in a fast paced environment.
- The ability for self-motivation and multi-tasking.
- Strong leadership skills and ability to act independently.
- Good retail management skills.
- A high level of enthusiasm, drive and resilience.
- Effective team management skills.
- Proficiency in the use of Microsoft Word, Excel, PowerPoint and internet explorer.
Please note that only qualified candidates will be shortlisted
Closing date: 24 October 2011
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