TOTAL Nigeria PLC is the subsidiary that distributes consumer petroleum products in Nigeria since 50 years now. It has the largest distribution network in Nigeria, largest market share at about 15% and is one of the best performers in the Nigerian Stock Exchange.
Total provides its customers, individuals and professionals alike, with a comprehensive range of products and services: service-stations, fuels and bio-fuels, gift, fuel or credit cards, lubricants, liquefied petroleum gas (LPG), jet fuel, special fluids, bitumen, base petrochemicals, specialty chemicals, solar panels…
Company : Total E&P Nigeria Ltd.
Contract : permanent position
Branch : Exploration Production
Location : Nigeria - Nigeria
Interviews will take place in : Port-Harcourt & Lagos
Starting date : As soon as possible
Salary : According to profile and experience
Job description
The ideal candidate will be responsible for the following
Scan/Ejcc (invoice processing tool): Team leader in terms of configuration maintenance, support, training, workflow management for all entities and project teams
Unisup maintenance: Coordinates with the Competence Centre in Pau (CCSAP) and the affiliate Lead Users the implementation of modifications annually in UNISUP
Unisup support:
Team Leader in terms of helpdesk tool management.
Team Leader in terms of users' requests management: ensures that those requests are recorded, analyzed and delivered on time.
Coaches members of the helpdesk in customer care and provides support for end users’ complaints / needs.
Follow-up the escalation of issues to Competence Center (Level 2 support in Pau) and implement solutions as soon as possible
SOX
In charge of 7 controls. Ensures that frequencies are respected.
Assist the different auditors when audits on those 7 controls are performed.
Intranet: Supervises the maintenance of the Unisup Website
Required skills
Education
BSC or equivalent in Information Technology or Engineering; SAP Academy certification
Experience
A minimum of 5 years experience of which at least 2 years experience in Support and Basis activities in an SAP environment
Skills
• Good interpersonal and relationship skills
• Good knowledge of IT
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