Job Title: Accounts ManagerResponsibilities:
- Prepare and maintain scorecard data and develop strategy to enhance the motivation at work;
- Check and identify accounts that are likely to become a bad debt or “zero balance” account and contact the clients to retain them;
- Develop relationships with loyal clients; ask for their feedbacks and provide feedbacks to the marketing units for purpose of enhancing the quality of service;
- Provide assistance in relation to classifying the efficiency level at work, determining sale space and developing the qualification of units;
- Ensure clients’ demands to be satisfied;
- Conduct reviews on accounts on regular basis to evaluate clients’ demands and usage of account; determine types of services/products and prices/fees satisfying the clients’ needs as well as the organization’s objectives;
- Conduct assessments of clients’ credibility and perform billing duties at their requests;
- Conduct weekly review of promotional activities to enhance the motivation and identify development potential to maximize the profit of the organization and clients’ satisfaction;
- Receive and answer calls from the clients or client service units in relation to the clients’ requests or questions;
- Answer the clients’ questions and ensure their problems are resolved; conduct follow-up tasks;
- Prepare and make report on market analysis, competitor analysis and market trends;
- Develop and maintain a well-coordinated internal relationship with key decision makers within the organization;
- Ensure that clients know to use the services and provide assistance if necessary;
- Manage and provide assistance in managing or maintaining accounts of strategic clients.
Qualifications and Requirements:
- Minimum of B.Sc./HND in Accounting or any business related field
- Minimum of 3 – 5 years of supervisory & exposure in a supermarket or department store
- Must be result oriented
- Willing to work in PASIG AREA/ASAP
- Must be computer literate
- Proficient in MS Office (MS Outlook, Word, Excel, Power Point)
- Ability to maintain the highest level of confidentiality.
- Excellent interpersonal, written, and oral communication skills.
- Ability to direct and motivate others in a team fostered environment.
- Ability to prioritize and organize works.
- Candidate MUST reside in Ibadan
Interested candidates should send CVs to: 7751@jbng.me
Only shortlisted candidates will be contacted.
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